FAQs

Do you provide telehealth/teletherapy?

Yes! We provide teletherapy for teens, parents, young adults and adults during the COVID-19 crisis. You will need a good internet connection and a computer or phone for access to your therapist for sessions.

Do you accept insurance?

We do not accept insurance, but we can provide a Superbill if they reimburse for out of network (OON) providers. Every insurance company is different, and it is important that you contact your insurance company before our first session to find out if they accept OON providers and what percentage they reimburse when you see someone out of network. You would continue to pay for each session, but at the end of the month you would receive a Superbill to submit for reimbursement.

How long is each session?

Each session is 45 minutes long, which allows us to focus on your needs and develop new awareness and/or skills while ensuring you aren’t paying for time spent chit-chatting at the beginning or end of a session.

What is the cancellation policy?

You will not be charged for a missed session if you notify your therapist of the cancellation at least 24 hours in advance. While we try not to make exceptions, we do understand that emergencies and unavoidable conflicts may arise, and we can discuss possible exceptions during our initial consultation or first session.

Is there parking available by your office?

Parking is readily available near the office, but you may still wish to give yourself 5-10 extra minutes to find a spot and make your way into the building.

How do I find your office once I get to your building?

The office is located in Suite 215, which can be found on the 2nd floor. When you come in the main entrance, take the stairs to the 2nd floor.